Coral Springs office. Serving Broward, Miami-Dade and Palm Beach.Coral Springs, Florida
866-310-6011Hacked website
Google shows “This site may be hacked” under your name. A browser shows a red warning. Spam pages or links appear, visitors land on a site that isn’t yours, or your host has suspended the site. We save a copy, clean it up or put back a clean backup, look for the way the attacker got in and close it, and then ask Google to review it.
What we can see from the outside, without logging in.
Example only, not a real client’s results.
Who it’s for
Small businesses with a website on WordPress or another system, whether you, a designer or someone long gone built it. Especially if Google shows a hacked warning, a browser shows a red warning, spam pages or links appear, visitors end up somewhere else, or your host suspended the site.
Why this matters
A new customer looks you up and sees a warning, or lands on a page that isn’t yours. They can’t tell it isn’t your fault.
WHAT VISITORS SEE
Google shows “This site may be hacked” in its results when it believes a hacker may have changed pages on the site or added spam pages. Pages with a security issue can also get a full-page warning in the browser, and Chrome can show a red “Dangerous site” warning, using Google Safe Browsing’s list of risky sites. All of that comes before your own website.
WHY IT COMES BACK
If the hole stays open, like old software, plugins or a theme, or an admin user nobody knows, Google warns the site is likely to be infected again. It also says to fix the issue across the whole site, because fixing just some pages won’t bring it back in search results. So we update, remove unknown admin users and change passwords before we ask Google to review.
Google decides whether a warning comes off, and when. We can’t promise a date. Without a clean backup, cleaning takes longer, because we have to find and clean what changed instead of putting back a known-good copy. If the hole isn’t closed, the hack can come back. And we don’t promise rankings: we clean the site, Google decides where it shows up.
How it works
We start from the outside, with what anyone can see: Google’s Safe Browsing status (whether Google lists your site as unsafe), your search results and where your pages send visitors. Then, with access you or your host set up for us, we clean up, close the way in we find and ask Google to review the site.
Already have a web designer or host? We can work alongside them. You don’t have to replace anyone.
A free check. We look at Google’s Safe Browsing status and your search results for warnings, spam pages and redirects we can see. No login and no passwords. You get a plain summary.
We save a copy of the hacked site first. Then we clean the files and database, or put back a known-good backup. We update the software, plugins and theme, remove admin users nobody knows and change passwords.
With your OK, we ask Google to review the site through Google Search Console and tell you its reply. Then we check again later for warnings, spam pages and redirects.
What you can buy
Start with the free check. Then we clean the site, close the way in we find and ask Google to review it.
01 / CLEANStart here
A copy first, then the cleanup.
You get: a clean website and the saved copy.
02 / CLOSEThe way in
Updates and logins, so the same way in is harder to use.
You get: a list of what was out of date and what we changed.
03 / REVIEWGoogle
Google decides. We follow up.
You get: a dated record of the review request and each check.
The price depends on how the site is built, how much was changed and whether there is a clean backup. You get the price in writing after the free check.
Your cleanup summary
A short summary in plain words, after the free check and after the cleanup.
Sample layout, not a real client’s results.
Every finding is dated, so you can see what changed after the cleanup.
Free website warning check
Ask for a free website warning check. From the outside only, we look at Google’s Safe Browsing status and your search results for warnings, spam pages and redirects we can see. Then we send you a short, plain summary. No cost and no obligation. We don’t need any passwords and we don’t log in to anything.
If you want our help after that, you get what we’ll do, the timing and the price in writing before you pay anything.
We reply within one business day.
Prefer to write directly? Email info@othexcorp.com.
Tell us your website address, like https://yourbusiness.com, so we know which site to check. Please don’t send passwords.
Get my free website warning check Talk about a hacked websiteStraight answers
Plain answers about what we can clean up and what Google decides.
Not for the free check. We only look at what anyone can see. To clean the site, we ask you or your host to set up the access we need, and nothing more. Please don’t send passwords in the form or by email.
Google decides that, and when. We can’t promise a date. We ask for the review once the site is clean and the hole is closed, and we tell you Google’s reply.
Please talk to us first. We save a copy of the hacked site before anything changes, so there is a record of what happened. Starting over without closing the hole, or with the same passwords, can let it happen again.
Yes, but it takes longer, because we have to find and clean what changed instead of putting back a clean copy. Afterwards, our backup service can make sure you have one that works next time.
We don’t promise rankings. Google decides where your site shows up. Cleaning up a hack removes a problem. It doesn’t promise a place in the results.
Yes. After the cleanup we check again for warnings, spam pages and redirects. If you’d like regular checks after that, ask us about adding them to your monthly report.
That is a separate service. Website accessibility fixes the parts of your site some people can’t use, like forms that don’t work with a keyboard.
The free check costs nothing. The cleanup and the review request are quoted after it. The price depends on how the site is built and whether there is a clean backup. You get the price in writing before you pay anything.